Lindsays
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Ìý
Contact details
Address
Seabraes House
18 Greenmarket
Dundee
D14QB
United Kingdom
Contact information
Type or sector of disputes
The entity is competent for disputes in the following sectors
- Leisure Services
- Gambling, Lotteries.
The entity is competent for disputes initiated by
- Consumers against traders (C2B)
The entity is competent for disputes against traders established in
- United Kingdom
Procedure
Fees
- No fees have to be paid by the consumer
- FeesÌýhave toÌýbe paid by the trader
- Variable fee
- Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
- The procedure has an average length of 42 days
Conduct of the procedure
- The procedure is done:Ìýin writing , orally
- The entity requires the physical presence of the parties and/or their representative in some cases
Outcome of the procedure
- The procedureÌý is binding on traders
Grounds for refusal
- The consumer did not attempt to to contact the trader first to try and resolve the matter