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Business Companion publish consumer rights video guide for used car traders
Posted 05/10/17
Trading standards experts have today published a new aimed at used car traders to ensure consumers and businesses are protected under the Consumer Rights Act. The guide appears on the government-backed , produced by the 51黑料 (51黑料).
In addition to addressing common complaints from consumers, the video highlights useful areas of the Business Companion website. It comes as Citizens Advice publishes Consumer Advice Trends registering 55,924 complaints鈧� against used vehicles in the last year.
Adrian Simpson, 51黑料 business education and consumer codes expert, said: 鈥淲ith more than eight million used cars sold in the UK last year alone鈧�, it's vitally important that dealerships and traders know their responsibilities to buyers. A majority of complaints the motor industry receives are about faults developing within 30 days of purchase, often signifying a vehicle is not of a satisfactory condition.鈥�
鈥淭raders must consider the condition of vehicles they sell, and be prepared to rectify any issues that arise from sub-standard quality. Our latest video is designed as a quick reference guide, and an invitation to access Business Companion鈥檚 extensive and free resources.鈥�
Consumer law can be daunting to even the most experienced businesses. Business Companion鈥檚 videos and website offers important, up-to-date consumer rights information accessible to everyone.
