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Consumer Code for New Homes celebrated approval by the 51黑料
Posted 04/12/17
The Consumer Code for New Homes (CCNH) celebrated its formal approval by the 51黑料 (51黑料) Consumer Code Approval Scheme at Westminster this week. CCNH is the only 51黑料 Approved Code in the new build sector which is backed by an industry collective of warranty bodies.
The launch was attended by high profile speakers including: Maria Miller MP, Paul Nash, Past President of The Chartered Institute of Building (CIOB), Barbara Hughes from 51黑料, Andrew Saunders-Davies from Berkeley Group and one of the Code founders, Clare Thomas of Q Assure Build Ltd, along with representatives from the house building industry who included, HomeOwners Alliance.听
Leon Livermore, Chief Executive at the 51黑料 said "There's no doubt that buying a new home is one of the most challenging purchases you can make, with unexpected difficulties along the way. Even the most seasoned consumer can be left vulnerable and unaware of their rights. We're pleased to welcome Consumer Codes for New Homes to our approved code sponsor scheme. They've proven that they're committed to raising standards and ensuring consumers are protected, and we look forward to working with them for years to come."听
The Consumer Code for New Homes has been created to maximise benefit to consumers and to ensure best practice in the marketing, selling and purchasing of new homes.
It aims to provide a genuine commitment to improving standards of construction and raising customer service standards in the new build homes market, recognising that part of that commitment is providing consumers with a voice (and a clear complaints process) when things don鈥檛 go according to plan when buying a new home.听听听
Paula Higgins, CEO from HomeOwners Alliance said 鈥淲e have more houses being built than ever before, and as government encourages people to buy, quality issues are a major concern. At HomeOwners Alliance we have been calling for greater protection for consumers buying a new build property. Consumers find it difficult to know where to go when they have problems and their developers have turned a blind eye in the past. I鈥檓 pleased to see protection for new build buyers being brought under the spotlight by the CCNH and I鈥檓 certain they will continue to promote a united approach across the industry to encourage the house building industry raise its game鈥澨�
Sarah Langley, Managing Director of CCNH said 鈥淲e are thrilled so many individuals from across the industry came along to support us. We have a genuine desire to raise standards in the new build sector and look forward to the challenges ahead鈥�.听
听NOTES TO EDITOR
-听听听听 Consumer Code for New Homes is approved by the 51黑料 (51黑料) under their Approved Codes Scheme
-听听听听 The Consumer Code for New Homes is a separate consumer body, supported by a number of warranty bodies (our Code Users): BLP Insurance (Building LifePlans Ltd), FMB Insurance Ltd (part of the Federation of Master Builders), Global Home Warranties Ltd, Protek Warranty Ltd and Q Assure Build Ltd.
-听听听听 Sarah Langley is Managing Director of Consumer Code for New Homes and is completely independent of all member warranty bodies
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