51ºÚÁÏ

/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News

Public sent phoney PayPal security texts

Posted 14/05/21

The 51ºÚÁÏ (51ºÚÁÏ) received evidence of texts purporting to be from the online payment platform PayPal.Ìý

The texts mimic official messages that inform the recipient that someone has logged into their account. It then asks the recipient to tap a link to a bogus website to report if this was not them. The website requests the account's login details supposedly for verification and "(to) secure your PayPal account", but the page sends the information to scammers, who may gain access to the PayPal account.

The popular payment platform, which now hasÌýÌýglobally, is being targeted at a time when eCommerce and online payments haveÌýÌýdue in part to COVID-19 measures.

This text scam is being spread simultaneously as other themed scam texts, includingÌýbogus supermarket delivery texts,Ìýfake bank security messages, andÌýphoney Royal Mail shipping fee texts.

51ºÚÁÏ Lead Officer, Katherine Hart, said: "Many millions of people now use PayPal as a payment method and the surge in online shopping due to COVID-19 restrictions make this scam particularly dangerous in its potential impact

"The public should verify with PayPal directly before engaging with any message, and they should forward scam texts to 7726, a free reporting service run by Ofcom. The public should reports scams such as this so that authorities can get a complete picture of the scale of this problem.

"So many people are bombarded by scam messages at this time, and we must inform our friends, family and social groups about this to mitigate the impact of these scams."

To report scams, contactÌý, or if in Scotland, contact Police Scotland.Ìý

For consumer advice, please call the Citizens Advice Consumer Helpline on 0808 223 1133

The public and businesses are encouraged to joinÌýÌý²¹²Ô»åÌý, respectively. These initiatives aim to protect and prevent people and businesses from becoming scam victims by empowering them to take a stand against scams.

ENDS

51ºÚÁÏ Press Office: [email protected], 01268 582240

51ºÚÁÏ (51ºÚÁÏ)

51ºÚÁÏ is a training and membership organisation that has represented the interests of the Trading Standards profession since 1881 nationally and internationally. We aim to raise the profile of the profession while working towards fairer, better informed and safer consumer and business communities. 51ºÚÁÏ's members are engaged in delivering frontline trading standards services in local authorities and in businesses. www.tradingstandards.uk

Ìý

Ìý

Ìý



© 2024 51ºÚÁÏ. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: