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Royal Mail stops 1 million scam mail items from reaching customers in six months

Posted: 04/07/2017

Royal Mail today announced that it has successfully stopped one million scam mail items from reaching UK homes since the launch of its latest drive against fraudsters in November.听

Leicester counterfeiter/money launderer gets 2 years in prison

Posted: 27/06/2017

Following a prosecution brought by Leicester City Council Trading Standards Service, Vinay Kumar Hansrani (48) of Hall Close, Kibworth Harcourt, Leicestershire has been sentenced to 24months imprisonment for money laundering and 12 months imprisonment for counterfeiting designer clothes. The sentences are to run concurrently.

Trading standards ambassador made MBE for fight against scammers

Posted: 19/06/2017

Head of the National Trading Standards Scams Team, Louise Baxter, has received royal recognition for her fervent and unwavering efforts in protecting residents from financial fraud.

Company director jailed for fraudulent trading

Posted: 13/06/2017

A roofing company director has been jailed for 27 months for fraudulent trading in several communities across Buckinghamshire.

More UK consumers ask the UK European Consumer Centre for help

Posted: 13/06/2017

Figures show a 18.2% increase in consumers asking for advice and support.

The Motor Ombudsman sees record level of customer contacts during opening four months of 2017

Posted: 30/05/2017

The Motor Ombudsman reports 45% increase in consumer contacts for January to April 2017 compared to the same period in 2016*

CCAS reports 25% net growth in Codes member scheme and 84% rise in Codes sponsors

Posted: 19/05/2017

Chartered Trading Standards Approved Codes of Practice have risen by a remarkable 84 percent over the past two years while 11,000 new businesses (25%) joined the membership over the past 12 months, according to the Consumer Codes Approval Scheme (CCAS) Annual Report published today.

The Motor Ombudsman鈥檚 online Vehicle Recalls tool records an 80% increase in usage

Posted: 17/05/2017

The portal allows users to search for any outstanding safety recalls on a specific car, based on the VIN number.

Tobacco and vaping laws are changing: London Trading Standards reminds smokers and retailers

Posted: 10/05/2017

London Trading Standards are reminding smokers and tobacco retailers about changes to the law that come into full effect on 20th May 2017.

Nearly a quarter of motorists are influenced by an advertisement when buying a new car

Posted: 09/05/2017

24% of consumers are influenced by an advert when purchasing a new car according to The Motor Ombudsman鈥檚 annual New Car Code of Practice survey

The impact of trading standards

Posted: 08/05/2017

New video to help trading standards professionals engage with elected members.

Trading standards is a small and little understood local authority service that punches well above its weight in terms of impact. In order to help you understand how the work of trading standards contributes to your local community, and to help trading standards officers spread the message to their local elected members, we have created a short video focusing on just three of the impacts of the service.

• Safeguarding vulnerable people from scams and fraud which affect their financial, physical and mental health.
• Protecting young people's health and welfare by preventing underage sales of harmful products.
• Helping businesses to grow and thrive through expert advice on regulation.

Cowboy plumber gets 16 month jail sentence

Posted: 04/05/2017

Gareth Scott Redford, 32 of Mepal, Cambridgeshire was handed a 16 month prison sentence after failing to attend Cambridge Crown Court last Friday (28 April) following a joint investigation by Cambridgeshire and Peterborough Trading Standards and the Health and Safety Executive.