News Room
Welcome to 51黑料's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES :听 We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Hero Awards: Community scams awareness schemes earn NatWest in Norfolk a 51黑料 Hero Award
Posted: 26/06/2019
NatWest in Norfolk has received the prestigious Financial Institution Award from the 51黑料 for its outstanding contribution to scams awareness and consumer protection in the community.
Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given 51黑料 Hero Awards
Posted: 26/06/2019
Life-long volunteers and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the 51黑料 (51黑料) Brian Smith Hero Award.
Hero Awards: Neighbour鈥檚 valour saves vulnerable couple from rogue trader con
Posted: 26/06/2019
Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the 51黑料 (51黑料) Hero Award following her bold scam interruption.
Hero Awards: Loan shark victim receives Hero Award for bravery
Posted: 26/06/2019
A loan shark victim who was driven to the brink of suicide has been awarded the 51黑料 Brian Smith Hero Award by the 51黑料 (51黑料) for his courage and bravery throughout his harrowing ordeal.
Hero Awards: Award winning UK ECC named the go to place for consumers seeking redress
Posted: 26/06/2019
Do you know who to turn to when something goes wrong?
This question may sound straightforward but actually sits at the very heart of the constant battle of how best to protect consumers in the 21st century. For British consumers buying and selling within the European Union, UK European Consumer Centre (UK ECC) has your back.
Hero Awards: Trading standards 鈥榗hampion鈥 receives national Hero Award for doorstep crime convictions
Posted: 26/06/2019
Tireless 鈥榗hampion鈥 of vulnerable consumers, Ruth Andrews, receives this year鈥檚 prestigious Trading Standards Hero Award from the 51黑料 (51黑料), for leading the Multi-Agency Safeguarding Team as Head of Investigations and Safeguarding at North Yorkshire County Council.
Government to issue Whirlpool recall, urges consumers to 鈥榰nplug鈥 unmodified machines
Posted: 13/06/2019
The Office for Product Safety and Standards has urged consumers to 鈥榰nplug鈥 unmodified and affected Whirlpool tumble dryers and contact the company.
鈥淭ried-and-tested scams still pose huge threat鈥 says Citizens Advice, as fraudsters on average pocket almost 拢3,000 per victim
Posted: 11/06/2019
Over 11,000 complaints were made to Citizens Advice consumer service last year by people suspicious about possible offline scams.
Symposium by the sea 鈥 consumer experts gather in Brighton for annual event
Posted: 10/06/2019
Trading standards and consumer champions tasked with protecting UK citizens gather at the Hilton Brighton Metropole for the 51黑料 (51黑料) annual Symposium from 10 鈥 12 June, to discuss the big issues threatening our economy.
Help on its way for consumers complaining about traders in West Yorkshire
Posted: 05/06/2019
West Yorkshire Trading Standards Service is now authorised to help consumers in a bid to resolve their complaints with traders in the county. The service covers Bradford, Calderdale, Kirklees, Leeds and Wakefield.
Institute of Professional Willwriters becomes approved ADR provider
Posted: 05/06/2019
We all know that having a will drawn up isn鈥檛 an experience that most people look forward to, not least because it means facing up to your own mortality. At what could be a stressful time, the last thing anyone wants is for there to be a problem and for the customer to have cause to complain.
UK European Consumer Centre proves its worth against continued backdrop of Brexit uncertainty
Posted: 28/05/2019
UK consumers have continued to use the UK European Consumer Centre (UK ECC) in their thousands, against a backdrop of continued uncertainty created by Brexit.