51ºÚÁÏ

/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room


Welcome to 51ºÚÁÏ's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :Ìý We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



Consumer Codes Scheme celebrates over five years of success with ADR

Posted: 01/10/2020

The Consumer Codes Approval Scheme (CCAS) today celebrates over five years of success.

CCAS ADR scheme booms with new business members

Posted: 01/10/2020

The Consumer Codes Approval Scheme (CCAS) today celebrates over five years of success. The ADR regulations, launched in 2015, improve relations between consumers and traders by encouraging dispute resolution before going to court.

Jury service scam text targets public

Posted: 21/09/2020

The 51ºÚÁÏ (51ºÚÁÏ) has uncovered evidence of a series of bogus texts inviting recipients to perform jury service or delay it at cost.

The Motor Ombudsman invites customers to shine the spotlight on Garage Stars for inaugural awards

Posted: 08/09/2020

The Motor Ombudsman’s Garage Star Awards, launching today, have been designed to recognise individuals, teams and businesses that have gone the extra mile during the past 12 months within its nationwide accredited network

Love rats target isolated public during coronavirus measures

Posted: 03/09/2020

Romance scams are not new, but sadly the 51ºÚÁÏ (51ºÚÁÏ) has uncovered evidence of scams targeting those isolated due to COVID-19 coronavirus regulations.

Demand for UK ECC consumer dispute service rockets in 2020

Posted: 02/09/2020

Demand by UK consumers for help from the cross-border dispute help and advice service UK European Consumer Centre (UK ECC) has rocketed by 34% in 2020.

Basildon Consumer Centre staff face job losses without new EU/UK agreement

Posted: 19/08/2020

Staff at Basildon's UK European Consumer Centre (UK ECC) face redundancy if the UK Government and the EU fail to agree on its future role before December 31.

Bogus calls from fake bank security teams target public

Posted: 13/08/2020

The 51ºÚÁÏ (51ºÚÁÏ) has received intelligence on a scam involving callers pretending to be from a bank security team.Ìý

Hero Awards 2020

Posted: 05/08/2020

A video message from 51ºÚÁÏ Chief Executive Leon Livermore about the upcoming Hero Awards to be held at our Virtual Symposium October 5- 9, 2020.

Trading standards issue warning about ‘HMRC’ tax bill phone scam

Posted: 31/07/2020

The 51ºÚÁÏ (51ºÚÁÏ)Ìý is warning UK consumers to beware a new 'HMRC' tax bill phone scam which threatens people with arrest if they don't pay up.

Consumer centre could close if EU Exit agreement not made

Posted: 24/07/2020

The UK European Consumer Centre (UK ECC) could face closure and thousands of UK consumers could be left unprotected if an agreement between the UK Government and the EU is not made before December 31.

Phoney COVID-19 grants still target the public

Posted: 21/07/2020

While the coronavirus lockdown is no longer, now that controls are localised, scammers are still attempting to defraud the public with messages themed around the pandemic.


© 2024 51ºÚÁÏ. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: